The CCM Site needs to be able to send email for certain actions. For example, when a new user is registering with the system, or when sending out forgotten password emails. Valid SMTP Configuration has to be provided in order for these emails to be sent out. Follow these steps to configure SMTP for CCM.

1. Open the CCM Site in the browser

2. Login with the ccmadmin user

3. In the left-hand menu click on Administration and then Settings

4. Click on the Email (SMTP) tab in the Settings screen

   

5. Add the SMTP settings for your environment. If you uncheck the Use default credentials checkbox, you will need to provide the Domain name, User name and SMTP Password for a user that is permitted to send email via the system that is being used.

6. Click the Save All button to save changes

7. Change the email address to go to your email address

8. Click the Send Test Email button and ensure that an email is received correctly

You should receive a notification similar to this:

WARNING

If you leave either the Default from (sender) email address or Default from (sender) display name with their default values, you will see an error when an email is attempted to be sent via the system.