The CCM Site needs to be able to send email for certain actions. For example, when a new user is registering with the system, or when sending out forgotten password emails. Valid SMTP Configuration has to be provided in order for these emails to be sent out. Follow these steps to configure SMTP for CCM.
Open the CCM Site in the browser
Login with the
In the left-hand menu click on
Click on the
Email (SMTP)tab in the
Add the SMTP settings for your environment. If you uncheck the
Use default credentialscheckbox, you will need to provide the
SMTP Passwordfor a user that is permitted to send email via the system that is being used.
Save Allbutton to save changes
Change the email address to go to your email address
Send Test Emailbutton and ensure that an email is received correctly
You should receive a notification similar to this:
If you leave either the
Default from (sender) email addressor
Default from (sender) display namewith their default values, you will see an error when an email is attempted to be sent via the system.